About

About

About

Property claim problems, solved

Property claim problems, solved

Property claim problems, solved

Property insurance should be simple: you pay premiums, and when disaster strikes, your policy protects you.


Unfortunately, the reality can be different. Many property owners discover a gap between the ease and pleasant nature of their sales experience and the often complex and sometimes challenging claims process.


We're experienced, licensed advocates called public insurance adjusters—often called public adjusters—who help bridge that gap. Think of us as personal claims adjusters.

When your insurance company isn't providing the recovery support you need, our team works to ensure your claim is properly handled, and your policies true coverage secured.

Property insurance should be simple: you pay premiums, and when disaster strikes, your policy protects you.


Unfortunately, the reality can be different. Many property owners discover a gap between the ease and pleasant nature of their sales experience and the often complex and sometimes challenging claims process.


We're experienced, licensed advocates called public insurance adjusters—often called public adjusters—who help bridge that gap. Think of us as personal claims adjusters.

When your insurance company isn't providing the recovery support you need, our team works to ensure your claim is properly handled, and your policies true coverage secured.

Services

Services

Services

How we help

How we help

How we help

Every insurance claim is different. We provide expert support that fits your unique situation, focusing on exactly what you need to resolve your claim.

Every insurance claim is different. We provide expert support that fits your unique situation, focusing on exactly what you need to resolve your claim.

Asphalt Shingle Roof Storm Damage

At Twin Star Adjusting, we specialize in documenting and valuing damage to asphalt shingle roofs from hail, wind, and severe storms. We identify lifted shingles, granule loss, impact marks, and hidden underlayment damage that insurance adjusters often miss, ensuring your claim includes all necessary repairs to restore your roof's integrity and appearance.

Metal Roofing Storm Damage

Metal roofing systems require specific expertise to properly assess storm damage. Our team documents denting, fastener issues, panel displacement, and waterproofing concerns after severe weather events. We understand the unique repair and replacement costs of various metal roofing types to ensure your insurance claim reflects accurate valuation of these premium materials.

Siding Storm Damage

Storm-damaged siding requires meticulous documentation to secure proper insurance coverage. We identify and record hail impacts, wind-driven debris damage, warping, and partial failures that compromise your building's exterior protection. Our expertise helps ensure consistent appearance when matching existing materials during partial replacements.

Other Exterior Storm Damage

Severe weather events including hail, high winds, and tornados create complex, widespread damage requiring specialized claim handling. We document both obvious structural failures and subtle secondary damage that can affect your property's integrity. Our experienced team identifies impact patterns, wind-driven debris damage, and water intrusion points often overlooked by insurance adjusters. We help prioritize repairs, secure appropriate emergency service coverage, and ensure your claim addresses all aspects of these destructive weather events.

Asphalt Shingle Roof Storm Damage

At Twin Star Adjusting, we specialize in documenting and valuing damage to asphalt shingle roofs from hail, wind, and severe storms. We identify lifted shingles, granule loss, impact marks, and hidden underlayment damage that insurance adjusters often miss, ensuring your claim includes all necessary repairs to restore your roof's integrity and appearance.

Metal Roofing Storm Damage

Metal roofing systems require specific expertise to properly assess storm damage. Our team documents denting, fastener issues, panel displacement, and waterproofing concerns after severe weather events. We understand the unique repair and replacement costs of various metal roofing types to ensure your insurance claim reflects accurate valuation of these premium materials.

Siding Storm Damage

Storm-damaged siding requires meticulous documentation to secure proper insurance coverage. We identify and record hail impacts, wind-driven debris damage, warping, and partial failures that compromise your building's exterior protection. Our expertise helps ensure consistent appearance when matching existing materials during partial replacements.

Other Exterior Storm Damage

Severe weather events including hail, high winds, and tornados create complex, widespread damage requiring specialized claim handling. We document both obvious structural failures and subtle secondary damage that can affect your property's integrity. Our experienced team identifies impact patterns, wind-driven debris damage, and water intrusion points often overlooked by insurance adjusters. We help prioritize repairs, secure appropriate emergency service coverage, and ensure your claim addresses all aspects of these destructive weather events.

Asphalt Shingle Roof Storm Damage

At Twin Star Adjusting, we specialize in documenting and valuing damage to asphalt shingle roofs from hail, wind, and severe storms. We identify lifted shingles, granule loss, impact marks, and hidden underlayment damage that insurance adjusters often miss, ensuring your claim includes all necessary repairs to restore your roof's integrity and appearance.

Metal Roofing Storm Damage

Metal roofing systems require specific expertise to properly assess storm damage. Our team documents denting, fastener issues, panel displacement, and waterproofing concerns after severe weather events. We understand the unique repair and replacement costs of various metal roofing types to ensure your insurance claim reflects accurate valuation of these premium materials.

Siding Storm Damage

Storm-damaged siding requires meticulous documentation to secure proper insurance coverage. We identify and record hail impacts, wind-driven debris damage, warping, and partial failures that compromise your building's exterior protection. Our expertise helps ensure consistent appearance when matching existing materials during partial replacements.

Other Exterior Storm Damage

Severe weather events including hail, high winds, and tornados create complex, widespread damage requiring specialized claim handling. We document both obvious structural failures and subtle secondary damage that can affect your property's integrity. Our experienced team identifies impact patterns, wind-driven debris damage, and water intrusion points often overlooked by insurance adjusters. We help prioritize repairs, secure appropriate emergency service coverage, and ensure your claim addresses all aspects of these destructive weather events.

Property types

Property types

Property types

Expertise, for every property

Expertise, for every property

Expertise, for every property

Each policy has unique challenges and solutions.

Each policy has unique challenges and solutions.

Townhome/HOA & Multi-Family

Storm damage to townhome communities presents unique challenges in claim valuation and scope determination. We specialize in resolving disputes over exterior damages from hail, wind, and tornados—helping HOA boards and owners navigate overlapping policies to ensure proper assessment of roofing, siding, and shared structures.

Master and commercial policies

Unit-owners' policies

Townhome and HOA claims typically involves not just the master policy, but individual unit owners' policies as well. Contact us to learn more.

Roch Dupre, Founder

Townhome/HOA & Multi-Family

Storm damage to townhome communities presents unique challenges in claim valuation and scope determination. We specialize in resolving disputes over exterior damages from hail, wind, and tornados—helping HOA boards and owners navigate overlapping policies to ensure proper assessment of roofing, siding, and shared structures.

Master and commercial policies

Unit-owners' policies

Townhome and HOA claims typically involves not just the master policy, but individual unit owners' policies as well. Contact us to learn more.

Roch Dupre, Founder

Townhome/HOA & Multi-Family

Storm damage to townhome communities presents unique challenges in claim valuation and scope determination. We specialize in resolving disputes over exterior damages from hail, wind, and tornados—helping HOA boards and owners navigate overlapping policies to ensure proper assessment of roofing, siding, and shared structures.

Master and commercial policies

Unit-owners' policies

Townhome and HOA claims typically involves not just the master policy, but individual unit owners' policies as well. Contact us to learn more.

Roch Dupre, Founder

Commercial

Commercial properties require specialized knowledge when assessing exterior storm damage. We document complex building systems including large-scale roofing, facades, and building envelope components. Our team helps business owners navigate policy exclusions and coverage limitations to achieve proper valuation for all damaged exterior elements.

Commercial policies

Businessowners policies

A thorough inspection of a property is crucial after storm damage. Damaged items that often get missed include damage to flat roofs, and HVAC units.

Roch Dupre, Founder

Commercial

Commercial properties require specialized knowledge when assessing exterior storm damage. We document complex building systems including large-scale roofing, facades, and building envelope components. Our team helps business owners navigate policy exclusions and coverage limitations to achieve proper valuation for all damaged exterior elements.

Commercial policies

Businessowners policies

A thorough inspection of a property is crucial after storm damage. Damaged items that often get missed include damage to flat roofs, and HVAC units.

Roch Dupre, Founder

Commercial

Commercial properties require specialized knowledge when assessing exterior storm damage. We document complex building systems including large-scale roofing, facades, and building envelope components. Our team helps business owners navigate policy exclusions and coverage limitations to achieve proper valuation for all damaged exterior elements.

Commercial policies

Businessowners policies

A thorough inspection of a property is crucial after storm damage. Damaged items that often get missed include damage to flat roofs, and HVAC units.

Roch Dupre, Founder

Residential

Single-family homes face specific challenges with storm damage claims. We help homeowners document and properly value exterior damage to roofing, siding, windows, and architectural features. Our team handles scope disputes with insurance companies to ensure all storm-related damage—including hidden structural issues—is covered and valued accurately.

Homeowners policies

Landlords policies

Getting a complete, accurate inspection of your property after a loss is important. Items like damage roofing, siding, or windows can be undervalued in a claim, leading to possible issues in the future.

Roch Dupre, Founder

Residential

Single-family homes face specific challenges with storm damage claims. We help homeowners document and properly value exterior damage to roofing, siding, windows, and architectural features. Our team handles scope disputes with insurance companies to ensure all storm-related damage—including hidden structural issues—is covered and valued accurately.

Homeowners policies

Landlords policies

Getting a complete, accurate inspection of your property after a loss is important. Items like damage roofing, siding, or windows can be undervalued in a claim, leading to possible issues in the future.

Roch Dupre, Founder

Residential

Single-family homes face specific challenges with storm damage claims. We help homeowners document and properly value exterior damage to roofing, siding, windows, and architectural features. Our team handles scope disputes with insurance companies to ensure all storm-related damage—including hidden structural issues—is covered and valued accurately.

Homeowners policies

Landlords policies

Getting a complete, accurate inspection of your property after a loss is important. Items like damage roofing, siding, or windows can be undervalued in a claim, leading to possible issues in the future.

Roch Dupre, Founder

Testimonials

Testimonials

Testimonials

Making a difference

Making a difference

Making a difference

Improving lives, one settled claim at a time.

Improving lives, one settled claim at a time.

  • After the tornado damaged our roof, the insurance company offered less than half of what was needed. Roch at Twin Star Adjusting got us a fair amount.

    Emily Carter

  • When our building was damaged by the recent tornado, our insurer denied the claim. Twin Star documented everything meticulously and got the denial reversed. Roch's service is worth every penny.

    James Richardson

  • Twin Star turned my denied claim into a fair settlement. Roch's expertise made all the difference for our HOA!

    Sophie Williams

  • Used Twin Star for multiple properties with hail claims in my real estate portfolio. Their knowledge of property claims is unmatched.

    Daniel Foster

  • After a severe hailstorm, our insurance company was difficult to work with. Twin Star Adjusting stepped in and documented extensive roof damage that was initially overlooked. Thank you!

    Charlotte Harris

  • After trying to handle my storm damage claim myself for months with little progress, I called Twin Star Adjusting. Roch was professional and responsive throughout the process. I should've hired him sooner!

    Oliver Bennett

  • After trying to handle my storm damage claim myself for months with little progress, I called Twin Star Adjusting. Roch was professional and responsive throughout the process. I should've hired him sooner!

    Oliver Bennett

  • After a severe hailstorm, our insurance company was difficult to work with. Twin Star Adjusting stepped in and documented extensive roof damage that was initially overlooked. Thank you!

    Charlotte Harris

  • Used Twin Star for multiple properties with hail claims in my real estate portfolio. Their knowledge of property claims is unmatched.

    Daniel Foster

  • Twin Star turned my denied claim into a fair settlement. Roch's expertise made all the difference for our HOA!

    Sophie Williams

  • When our building was damaged by the recent tornado, our insurer denied the claim. Twin Star documented everything meticulously and got the denial reversed. Roch's service is worth every penny.

    James Richardson

  • After the tornado damaged our roof, the insurance company offered less than half of what was needed. Roch at Twin Star Adjusting got us a fair amount.

    Emily Carter

  • After the tornado damaged our roof, the insurance company offered less than half of what was needed. Roch at Twin Star Adjusting got us a fair amount.

    Emily Carter

  • When our building was damaged by the recent tornado, our insurer denied the claim. Twin Star documented everything meticulously and got the denial reversed. Roch's service is worth every penny.

    James Richardson

  • Twin Star turned my denied claim into a fair settlement. Roch's expertise made all the difference for our HOA!

    Sophie Williams

  • Used Twin Star for multiple properties with hail claims in my real estate portfolio. Their knowledge of property claims is unmatched.

    Daniel Foster

  • After a severe hailstorm, our insurance company was difficult to work with. Twin Star Adjusting stepped in and documented extensive roof damage that was initially overlooked. Thank you!

    Charlotte Harris

  • After trying to handle my storm damage claim myself for months with little progress, I called Twin Star Adjusting. Roch was professional and responsive throughout the process. I should've hired him sooner!

    Oliver Bennett

  • After trying to handle my storm damage claim myself for months with little progress, I called Twin Star Adjusting. Roch was professional and responsive throughout the process. I should've hired him sooner!

    Oliver Bennett

  • After a severe hailstorm, our insurance company was difficult to work with. Twin Star Adjusting stepped in and documented extensive roof damage that was initially overlooked. Thank you!

    Charlotte Harris

  • Used Twin Star for multiple properties with hail claims in my real estate portfolio. Their knowledge of property claims is unmatched.

    Daniel Foster

  • Twin Star turned my denied claim into a fair settlement. Roch's expertise made all the difference for our HOA!

    Sophie Williams

  • When our building was damaged by the recent tornado, our insurer denied the claim. Twin Star documented everything meticulously and got the denial reversed. Roch's service is worth every penny.

    James Richardson

  • After the tornado damaged our roof, the insurance company offered less than half of what was needed. Roch at Twin Star Adjusting got us a fair amount.

    Emily Carter

FAQs

FAQs

FAQs

Your Questions, Answered

Your Questions, Answered

Your Questions, Answered

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

What states and areas do you service?

Indiana, including the counties and cities of [...]

What do you charge for your services?

For claims adjusting services, we charge a percentage of the claim. This fee is contingent; if we don't secure a claim increase, we don't charge a fee. For appraisal services, we charge hourly or flat fee, depending on the claim. Please contact us to enquire.

Do you charge for claim reviews?

No, claim reviews are complimentary, at no charge to you. If you have a question about a property claim issue or dispute, please fill out our contact form, and one of our public adjusters will contact you.

Do you offer appraisal services?

Yes, we do offer appraisal for select clients, subject to availability. It's important to know that appraisal (a dispute resolution method, not a real estate home appraisal) has some key differences from claims adjusting. Please contact us to discuss your claim issue.

How do I get started?

Simply fill out our contact form below, and one of our public adjusters will contact you to assess your claim to see if we can help. Please note: property claims do have deadlines, so we suggest reaching out for a complimentary claim review now, rather than waiting.

What states and areas do you service?

Indiana, including the counties and cities of [...]

What do you charge for your services?

For claims adjusting services, we charge a percentage of the claim. This fee is contingent; if we don't secure a claim increase, we don't charge a fee. For appraisal services, we charge hourly or flat fee, depending on the claim. Please contact us to enquire.

Do you charge for claim reviews?

No, claim reviews are complimentary, at no charge to you. If you have a question about a property claim issue or dispute, please fill out our contact form, and one of our public adjusters will contact you.

Do you offer appraisal services?

Yes, we do offer appraisal for select clients, subject to availability. It's important to know that appraisal (a dispute resolution method, not a real estate home appraisal) has some key differences from claims adjusting. Please contact us to discuss your claim issue.

How do I get started?

Simply fill out our contact form below, and one of our public adjusters will contact you to assess your claim to see if we can help. Please note: property claims do have deadlines, so we suggest reaching out for a complimentary claim review now, rather than waiting.

What states and areas do you service?

Indiana, including the counties and cities of [...]

What do you charge for your services?

For claims adjusting services, we charge a percentage of the claim. This fee is contingent; if we don't secure a claim increase, we don't charge a fee. For appraisal services, we charge hourly or flat fee, depending on the claim. Please contact us to enquire.

Do you charge for claim reviews?

No, claim reviews are complimentary, at no charge to you. If you have a question about a property claim issue or dispute, please fill out our contact form, and one of our public adjusters will contact you.

Do you offer appraisal services?

Yes, we do offer appraisal for select clients, subject to availability. It's important to know that appraisal (a dispute resolution method, not a real estate home appraisal) has some key differences from claims adjusting. Please contact us to discuss your claim issue.

How do I get started?

Simply fill out our contact form below, and one of our public adjusters will contact you to assess your claim to see if we can help. Please note: property claims do have deadlines, so we suggest reaching out for a complimentary claim review now, rather than waiting.

Contact

Contact

Contact

Get in touch

Get in touch

Get in touch

For any inquiries or to explore your vision further, we invite you to contact our professional team using the details provided below.

For any inquiries or to explore your vision further, we invite you to contact our professional team using the details provided below.

Office

Proudly serving Indiana

Proudly serving Indiana

Email

info@twinstaradjusting.com

Telephone

(812) 431-9095

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